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Chengdu, Sichuan, China

FAQ

Before You Ask.

Do you ship internationally?

Yes. Units ship worldwide from Shenzhen, with regional stock and spare parts in our Singapore and Dubai hubs. Shipping terms (DAP/DDP) depend on the destination — we'll quote them with your order.

What's the minimum order for a city pilot?

Pilot projects start at 10 units — enough to instrument one street or plaza and prove the water savings. Most cities scale to 100+ units within a year of the pilot.

How does 90-day watering autonomy actually work?

CityScape XL carries an 80 L tank, and the AI irrigation engine waters only when soil data and weather forecasts say it's needed — typically a few deep waterings per week instead of daily shallow ones. The cloud alerts your team days before a refill is due.

Can XiaoOu Cloud integrate with our smart-city platform?

Yes — Open API v2 offers REST endpoints and webhooks for water levels, plant health, alerts and ESG reports. The Munich campus case runs entirely on our customer's own dashboard.

Do you offer OEM or white-label programs?

We do. Hardware branding, app theming and exclusive regional distribution are all on the table for qualified partners. Choose "OEM / partnership" on the Get a Quote page and tell us about your market.